Frequently Asked Questions
Frequently Asked Questions
- Where can I order new spare parts for my Salta trampoline?
- Can I also order new parts for an old Salta trampoline?
- Some water remains on the jumping mat of my Salta trampoline, how is this possible?
- How can I best clean and maintain my trampoline?
- Can my Salta trampoline be left outside in the winter?
- Does the Salta Weather Cover fit all Salta trampolines?
- How can I check if my trampoline is still safe?
- How much space should I keep free around the trampoline?
- How can I prevent weeds under my inground trampoline?
- Can I dig my Salta trampoline on legs into the ground?
- On which surface can I best place my trampoline?
- There is a kink in the frame of my rectangular Salta trampoline, is this correct?
- Water flows from the safety pad towards the jumping mat, is this normal?
- What is the warranty period for my Salta trampoline?
- How can I make a warranty claim?
- What are the payment options for paying my order?
- What is the delivery time for my order?
- I’m missing a part in the packaging or a part is defective upon receipt, what should I do?
- Only a part of my order has been delivered and I am missing a complete box, what should I do?
- How can I return my order?