Frequently Asked Questions

Frequently Asked Questions

  • Where can I order new spare parts for my Salta trampoline?

    On this page we offer various spare parts for Salta trampolines. Make sure that the 'item number' and 'part number' match with your trampoline. The 'item number' can be found in the invoice, packaging or manual and the 'part number' can be found in the manual. You can download the manual here. Always replace defective parts for original Salta parts.

  • Can I also order new parts for an old Salta trampoline?
  • Some water remains on the jumping mat of my Salta trampoline, how is this possible?
  • How can I best clean and maintain my trampoline?
  • Can my Salta trampoline be left outside in the winter?
  • Does the Salta Weather Cover fit all Salta trampolines?
  • How can I check if my trampoline is still safe?
  • How much space should I keep free around the trampoline?
  • How can I prevent weeds under my inground trampoline?
  • Can I dig my Salta trampoline on legs into the ground?
  • On which surface can I best place my trampoline?
  • There is a kink in the frame of my rectangular Salta trampoline, is this correct?
  • Water flows from the safety pad towards the jumping mat, is this normal?
  • What is the warranty period for my Salta trampoline?
  • How can I make a warranty claim?
  • What are the payment options for paying my order?
  • What is the delivery time for my order?
  • I’m missing a part in the packaging or a part is defective upon receipt, what should I do?
  • Only a part of my order has been delivered and I am missing a complete box, what should I do?
  • How can I return my order?

Why choose Salta?

Quality and safety first

Salta produces innovative trampolines that are developed entirely in-house and that meet the latest European safety norms. Salta is known for its excellent value for money, offering high-quality trampolines at affordable prices. Our extensive collection with its many different options, holds trampolines for any budget and garden surface.

High-level service is very important to us. Does part of your trampoline need replacing? All Salta trampoline parts are replaceable and can be ordered through our website at all times, making your trampoline last even longer! Assembly is easy, thanks to our easy to follow instruction manuals and videos.